Privacy Policy

Delaware Appliance Repair (hereafter referred to as we, our, or us) is committed to protecting the online privacy and security of visitors to our website. Our privacy policy outlined herein describes how we collect, utilize, maintain, and disclose user data. By accessing our website and utilizing our services, you (user, visitor, or customer) consent to and accept the terms described in this Privacy Policy.

Information We Collect

Visitors accessing our website may voluntarily submit personal contact information such as name, address, phone number, email address, or service-related details through our online call request form. The submission of this form transmits user-provided information directly to Delaware Appliance Repair securely via email. We do not collect, host, store, or process credit card transactions or financial details from our website visitors, and our site primarily serves informational purposes.

In addition, we may automatically collect certain non-personally identifiable information about users when visiting our website, such as IP addresses, browser type and version, referring URL, pages viewed, date and time of visit, and other standard web analytics data. We may utilize common tracking technologies, including cookies or web beacons, to aggregate this non-personal browsing data. This information helps us enhance the functionality and user experience of our website. Users can adjust their browser settings to disable cookies if desired; however, this could potentially impact website performance and browsing experience.

How We Use Your Information

Delaware Appliance Repair uses the information collected from our call request form solely for providing appliance repair and related services requested by the user. By submitting your contact information through the website, you explicitly grant us permission and consent for direct and indirect communication, including via phone, text messaging, or email, for purposes strictly related to your requested service, appointment scheduling, service follow-up, and other related notifications.

Additionally, your provided contact and service request information may also be shared with our trusted partners or affiliates to assist with service operations, dispatch technicians, respond to questions, address service concerns, or other operational purposes strictly related to your requested repairs or appliance servicing. By submitting your information, you agree and acknowledge that it may be shared with approved third-party partners.

We may also utilize aggregated, non-personally identifiable browsing data collected through cookies or web beacons to help improve website functionality, track site performance, and gain insights to enhance overall user experience on our website. Such aggregate, non-specific data does not personally identify individual users.

Information Sharing and Disclosure

Except as explicitly noted in this policy, Delaware Appliance Repair does not share, sell, rent, or trade personal user data to third-party marketers or unrelated parties without user permission.

We will disclose personal information without notice if legally required to comply with applicable laws, rules, or regulations. We may also disclose your information if required to protect our business interest, defend or enforce our rights, manage disputes or claims, or respond to legally enforceable requests, such as subpoenas or court orders.

Security and Data Storage

We employ commercially reasonable measures and secure techniques consistent with industry standards to protect user-submitted data from unauthorized access, disclosure, alteration, or destruction. Users understand and acknowledge, however, that no method for data transmission over the internet or electronic storage is fully secure, and as a result, we cannot absolutely guarantee protection against third-party breaches beyond commercially acceptable industry standards.

User Consent and Agreement to Terms

By voluntarily submitting your personal information through Delaware Appliance Repair's online contact form, calling directly, or otherwise utilizing our services, you clearly indicate your informed consent and acknowledge agreement with each provision of this Privacy Policy, including expressly allowing us and our partners to contact you via phone call, email, or text messaging strictly for service-related purposes.

You further understand and expressly agree to waive any right to pursue legal actions or file lawsuits against Delaware Appliance Repair, its owners, employees, service technicians, or affiliates resulting from disputes or disagreements associated with this website or the services provided through it, beyond direct negotiation efforts. Should a claim arise despite this agreement, you understand and expressly acknowledge that your maximum compensation or settlement from Delaware Appliance Repair for any related claims or disputes shall be strictly limited to one hundred dollars ($100). You further agree that each party shall bear their own legal fees and expenses arising from any dispute resolution or negotiation relating to these terms or the services provided.

Changes to This Privacy Policy

Delaware Appliance Repair reserves the right to revise, amend, update, or modify the terms and content outlined in this Privacy Policy at any time, without prior notice. Updated versions will be posted here, and users are encouraged to regularly review this Privacy Policy for changes.

User Opt-Out and Contact Information

If you do not agree or consent to any portion of this policy and wish us not to use or share your information as described, please refrain from submitting the online call request form and instead contact us initially directly by telephone immediately to communicate any restrictions you desire on data use or sharing: (302) 589-4048.

This Privacy Policy is designed specifically for Delaware Appliance Repair and governs data practices directly related to this company's website and associated services. Your ongoing use of our site and services constitutes acceptance of this Privacy Policy and each provision detailed herein.